Privacy Policy

1. Introduction

Ramexzium AI ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website and use our data intelligence and risk management services, and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our website or services.

2. Information We Collect

We may collect several types of information from and about users of our website and services, including:

• Identity and contact information such as name, email address, telephone number, and postal address, typically provided when you submit a contact or lead form.
• Account and service information such as details you provide when registering for or using our data analysis tools.
• Technical data such as IP address, browser type and version, device information, operating system, and other technology on the devices you use to access this website.
• Usage data such as information about how you use our website, products, and services, including pages visited and time spent on pages.
• Marketing and communications data such as your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Information

We use different methods to collect data from and about you, including through:

• Direct interactions. Information you give us when you fill in forms on our website, request information, subscribe to communications, or contact us.
• Automated technologies. As you interact with our website, we may automatically collect technical data about your equipment, browsing actions, and patterns through cookies and similar tracking technologies.
• Third parties. We may receive information about you from various third parties, such as analytics providers or marketing platforms, where applicable.

4. How We Use Your Information

We use information held about you in the following ways:

• To provide, operate, and maintain our website and services.
• To respond to enquiries, requests, and lead form submissions.
• To improve, personalise, and expand our website and services.
• To communicate with you, including for customer service, updates, and marketing purposes, where you have consented or where permitted by law.
• To detect, prevent, and address technical issues, fraud, or security concerns.
• To comply with legal obligations and enforce our terms and policies.

5. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, compliance with a legal obligation, and our legitimate interests in operating and improving our business, provided those interests are not overridden by your data protection rights.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to distinguish you from other users, remember your preferences, and improve your browsing experience. You can set your browser to refuse some or all browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

7. Sharing and Disclosure of Information

We do not sell personal information. We may share information with:

• Service providers who perform functions on our behalf, such as website hosting, analytics, and communications tools.
• Professional advisers, including legal and financial consultants, where necessary.
• Regulators, law enforcement, or other authorities where required to comply with a legal obligation.
• A buyer or successor in the event of a merger, acquisition, or sale of some or all of our assets.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Retention periods may vary depending on the type of information and the purpose for which it is used.

9. Data Security

We have implemented reasonable technical and organisational measures designed to protect personal information from accidental loss, unauthorised access, alteration, and disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. International Data Transfers

Your information may be transferred to, and maintained on, servers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. Where such transfers occur, we aim to ensure appropriate safeguards are in place.

11. Your Rights

Depending on your location and applicable law, you may have rights in relation to your personal data, including the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete data.
• Request deletion of your personal data in certain circumstances.
• Object to or restrict certain processing of your data.
• Request portability of your data where technically feasible.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

12. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

13. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information on our privacy practices.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via the details provided on our Contact page.